Refund/ Return

Orders and Shipping

How long does it take for me to receive my order?
The order location affects the delivery date. South India with 3 Days. maximum 7 days in North India

How do I track the status of my order?
You can check the status of your placed order by navigating to orders page.

Will you keep my credit card information on file?
For all our privacy terms, please check our policy page.

Do you charge sales tax?
All products price mentioned on The Andslite are including Tax.

Do you ship to my country?
We ship only in India.

Will my items come in one package?
Yes, all the products under one order will be shipped in one package.

Returns and Exchanges

I received the wrong item
We are really sorry about that. Please contact us here or call us on our support number to get this resolved.

My order arrived damaged
Apologies for the inconvenience, please contact us immediately once you realize the delivered item is damaged or faulty. Our support team will help you get resolved this.

How do I receive customer support?
To contact our support team, write us down at info@theandslite.com.

What do I do if I entered an incorrect shipping address?
Please contact our support team immediately to get this fixed.

Can I change or cancel an order after I’ve submitted it?
Yes, you can cancel the order any time.

Can I pre-order an item that is sold out?
Please contact our support team for the confirmation. As some products might be EOL (End Of Life), and we no longer manufacture them.

Refund Processing Time Line ?

We will refund with in 4 to 5 working days.